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25 Mar WE ARE OPEN DURING STAY IN PLACE – PLEASE READ

Hey Lucky Dog peeps,

As of tomorrow, the Mecklenburg county Stay In Place order takes effect. HOWEVER, we have been in contact with the officials and have been permitted to stay open for daycare and boarding! We know that this is a challenging time for everyone and many of you need assistance still with the care of your pups. We are here to help!!

With that being said, there will be some changes to the overall operations of how you pickup and drop off going forward – THESE UPDATES ARE EFFECTIVE IMMEDIATELY!

For drop offs:
– LKN – 704.896.5550 you will be dropping off in the breezeway of the main door
– CLT – 704.333.4114 you will be dropping off at the door on the daycare side still per usual, however we may switch to the bar doors if we get a line – stay tuned for more info!
– Steele creek – 704.583.4750 You will be dropping off at the BAR ENTRANCE DOORS

* As soon as you arrive, PLEASE CALL US AT the number above so we can check your dog in first, then meet you at the door. If you are in a hurry, please account for addl time to be safe since this will take a little longer than normal. We appreciate your patience!
* You then will be set to meet us at the doorway – one person at a time please!
* We will have a slip lead to assist in taking your dog into the facility. You must keep your leash and all personal items aside from food in your care. No exceptions!
* Please be prepared to let us know approx. when you will be picking up so we can staff accordingly.
* If you are sick, PLEASE DO NOT BRING YOUR DOG HERE YOURSELF!

For pickups:

– LKN – 704.896.5550 you will be picking up in the breezeway of the main door
– CLT – 704.333.4114 you will be picking up at the door on the daycare side still per usual, however we may switch to the bar doors if we get a line – stay tuned for more info!
– Steele creek – 704.583.4750 You will be picking up at the BAR ENTRANCE DOORS

* ONCE YOU ARRIVE, PLEASE CALL US AT the number above and we will meet you at the door with your dog. PLEASE MAKE SURE TO BRING A LEASH WITH YOU! We have limited slip leads and can’t give ours away.
* If you have to pay, we will have to take payment over the phone, so please plan ahead! Have your credit card ready as we will be likely helping multiple customers at once.
* We are only allowing one person at a time in the doorway. Please give everyone the necessary space to pickup.
* Again, we ask that you give yourself plenty of time so that no one is rushing or stressed.

We highly encourage you to purchase a pass at this time to ensure faster pickups as well if you haven’t already. If you are already a pass holder, we personally want to THANK YOU SO MUCH FOR YOUR CONTINUED SUPPORT! If you need addl items from our boutique or bar (i.e. growler, a six pack of beer, bottle of wine or toys from the boutique) please call ahead and we can have it ready for you.

Stay safe and we hope to see you all very soon!

Kelly & Randy Waugh

Lucky Dog Bark & Brew

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